Points East Veterinary Emergency Hospital
Greenville, NC Pet Parents I Am A Pet ParentI Am A Veterinarian
For Pet Parents
At Points East Veterinary Emergency Hospital of Greenville, we know the bond you have with your pets is special. We take that seriously. We want to keep you connected to your pet’s health care by keeping you informed.
We understand that you may be concerned about the process that you and your pet are about to undertake. Rest assured, the Points East team is here for you.
What To Expect
Thank you for your patience and cooperation during this time. We remain dedicated to providing you with exceptional service while keeping you and our staff safe.
Upon your arrival at our facility, your pet will be assessed by our triage staff to determine if it is in stable condition or should be seen immediately by a veterinarian. Patients will be seen in order of urgency and will be evaluated regularly to ensure their condition does not change during wait times.
We ask for your patience and cooperation as we work to provide the best possible care for your pet. If you have questions about this process, please feel free to call our office for clarification.
Consultation: One of our veterinarians will perform a full physical exam of your pet and give you a call to explain the conditions. A medical plan with diagnosis and treatment options will be provided, including a cost estimate.
Outpatient and Inpatient Care: Many pets who are treated may return home the same day to continue care with their primary care veterinarian. However, some patients will require hospitalization for their continued care. In the case of hospitalization, you will receive daily updates from a doctor and support staff about your pet’s condition. If you prefer, you may transfer your pet to your primary veterinarian for continued care during regular business hours.
Working with Your Veterinarian: We work as an extension of your general practice veterinarian when advanced or after-hours treatment is necessary. Points East will provide your veterinarian with your pet’s medical record noting the care that was received during their visit with us.
Additional Resources
Explore more information and helpful resources:
Veterinary Guidance – Support for your pet’s wellbeing and important resources.
Flexible Payment Options – Solutions to make quality care more accessible.
Triage Services – Not Sure if this is an emergency? See our Triage resources.
MEET OUR TEAM
At Points East Veterinary Emergency Hospital, our ethos is rooted in exceptional medicine, deep compassion, and a spirit of collaboration. We believe that the best veterinary care emerges when skill meets empathy, and every choice we make is driven by our commitment to supporting pets, their families, and our veterinary partners.
Learn About Points East Veterinary Group.
At Points East Veterinary Emergency Hospital, our team is our greatest asset—a dedicated group of experienced emergency veterinarians, compassionate leaders, and skilled hospital staff who collaborate to deliver exceptional veterinary care every day.
At Points East Veterinary Emergency Hospital, we provide advanced emergency care for pets when they need it most. We’re here to ensure the best possible outcomes—every time.
At Points East Veterinary Emergency Hospital, we provide peace of mind for pet parents facing urgent or complex medical needs. With afterhours, weekend, and holiday emergency care and compassionate support, we guide you through every step of your pet’s treatment. You can trust us to deliver expert care with unwavering compassion.
Learn more about Triage Services.
We are here with before, during & after care Guidance.
We support flexible Payment Options.
At Points East Veterinary Emergency Hospital, we serve as an extension of your practice, ensuring seamless continuity of care for your patients. With holiday, night, and weekend emergency services, and open communication, we provide the advanced support you need to deliver the best outcomes for your patients near Greenville, NC. Together, we ensure pets receive collaborative, exceptional, uninterrupted care.
Refer a patient to Point East Veterinary Emergency Hospital In Greenville, NC.