At Points East, we know the bond you have with your pets is special. We take that seriously. We want to keep you connected to your pet's health care by keeping you informed.
Greenville
Points East Veterinary Emergency Hospital
Phone: (252) 321-1521
Email: [email protected]
Hospital Location:
3210 South Evans Street
Greenville, NC 27834
Wilson
Points East Veterinary Specialty Hospital
Phone: (252) 991-6560
Email: [email protected]
Hospital Location:
5702 Grover Lane
Sims, NC 27880
Fayetteville
Points East Veterinary Emergency Hospital
Phone: (910) 864-2844
Email: [email protected]
Hospital Location:
1731 Convoy Lane
Fayetteville, NC 27834
For Pet Parents
Whether you are here for surgery or emergency or hospitalization for critical care, we understand that you may be concerned about the process that you and your pet are about to undertake. Rest assured, the Points East team is here for you.
What To Expect
Thank you for your patience and cooperation during this time. We remain dedicated to providing you with exceptional service while keeping you and our staff safe.
Upon your arrival at our facility, your pet will be assessed by our triage staff to determine if it is in stable condition or should be seen immediately by a veterinarian. Patients will be seen in order of urgency and will be evaluated regularly to ensure their condition does not change during wait times.
We ask for your patience and cooperation as we work to provide the best possible care for your pet. If you have questions about this process, please feel free to call our office for clarification.
Consultation: One of our veterinarians will perform a full physical exam of your pet and give you a call to explain the conditions. A medical plan with diagnosis and treatment options will be provided, including a cost estimate.
Outpatient and Inpatient Care: Many pets who are treated may return home the same day to continue care with their primary care veterinarian. However, some patients will require hospitalization for their continued care. In the case of hospitalization, you will receive daily updates from a doctor and support staff about your pet’s condition. If you prefer, you may transfer your pet to your primary veterinarian for continued care during regular business hours.
Working with Your Veterinarian: We work as an extension of your general practice veterinarian when advanced or after-hours treatment is necessary. Points East Veterinary Specialty Hospital will provide your veterinarian with your pet’s medical record noting the care that was received during their visit with us.
Additional Resources for Pet Parents
Explore more information and helpful resources:
Veterinary Guidance – Support for your pet’s wellbeing and important resources.
Flexible Payment Options – Solutions to make quality care more accessible.
Triage Services – Understand when emergency care is needed. See your location below:
Serving Greenville, Wilson, and Fayetteville with Emergency and Specialty Services
GREENVILLE - Points East Veterinary Emergency Hospital
Location: 3210 South Evans Street, Greenville, NC 27834
Phone: (252) 321-1521
Services: Overnight and weekend emergency care
EMERGENCY HOURS
Overnights: Monday – Thursday 6:00 pm – 8:00 am
Weekends: We are open 24 hours Friday 6:00 pm – Monday 8:00 am
Holidays: We are open 24 hours during all major holidays
WILSON - Points East Veterinary Specialty Hospital
Location: 5702 Grover Lane, Sims, NC 27880
Phone: (252) 991-6560
Services: 24/7 emergency care, specialty surgical services, diagnostic imaging.
EMERGENCY HOURS
We are open 24 hours a day for Emergency Care.
BOARD-CERTIFIED SURGICAL SERVICES
Monday – Friday: 8am – 5pm
(By Appointment Only)
OUTPATIENT ULTRASOUND SERVICES
Monday – Friday: 8am – 5pm
(By Appointment Only)
FAYETTEVILLE - Points East Veterinary Emergency Hospital
Location: 1731 Convoy Lane, Fayetteville, NC 28303
Phone: (910) 864-2844
Services: Emergency veterinary care, serving as an extension of primary care veterinary services
EMERGENCY HOURS
Open 24 hours including major Holidays
At Points East Veterinary Group, our ethos is rooted in exceptional medicine, deep compassion, and a spirit of collaboration. We believe that the best veterinary care emerges when skill meets empathy, and every choice we make is driven by our commitment to supporting pets, their families, and our veterinary partners.
Learn more about our ethos HERE.
At Points East Veterinary Group, our team is our greatest asset—a dedicated group of board-certified specialists, experienced emergency veterinarians, compassionate leaders, and skilled hospital staff who collaborate to deliver exceptional veterinary care every day.
Learn more about our teams and career opportunities HERE.
At Points East Veterinary Group, we provide advanced emergency and specialty care for pets when they need it most. From critical care to board-certified surgical and diagnostic services, our expert team delivers compassionate, high-quality treatment tailored to each patient. We’re here to ensure the best possible outcomes—every time.
Learn about services at Points East of Greenville.
Learn about services at Points East of Wilson.
Learn about services at Points East of Fayetteville.
At Points East Veterinary Group, we provide peace of mind for pet parents facing urgent or complex medical needs. With 24/7 emergency care, advanced specialty services, and compassionate support, we guide you through every step of your pet’s treatment. You can trust us to deliver expert care with unwavering compassion.
We are here with before, during & after care Guidance.
We support flexible Payment Options.
At Points East Veterinary Group, we serve as an extension of your practice, ensuring seamless continuity of care for your patients. With 24/7 emergency services, board-certified specialists, and open communication, we provide the advanced support you need to deliver the best outcomes. Together, we ensure pets receive exceptional, uninterrupted care.
Learn more about our support for our Referring Partners HERE.