Welcome to the Points East Knowledge Center. This section contains resources on poison control, bereavement, recalls and alerts and payment options. Please contact us directly for specific concerns about your pet's health.
Greenville
Points East Veterinary Emergency Hospital
Phone: (252) 321-1521
Email: [email protected]
Hospital Location:
3210 South Evans Street
Greenville, NC 27834
Wilson
Points East Veterinary Specialty Hospital
Phone: (252) 991-6560
Email: [email protected]
Hospital Location:
5702 Grover Lane
Sims, NC 27880
Fayetteville
Points East Veterinary Emergency Hospital
Phone: (910) 864-2844
Email: [email protected]
Hospital Location:
1731 Convoy Lane
Fayetteville, NC 27834
Poison Control
Has your pet eaten something that is not their everyday pet food, and you are not sure how it will affect them? Are you wondering if it is toxic or poisonous? It could be!
Many food items safe for us are toxic to cats and dogs. And, some things that are toxic to dogs are not toxic to cats and vice versa. It can all get pretty scary when you are not sure!
If you are concerned that something your pet has ingested will harm them, please contact the ASPCA Animal Poison Control Center. They have a knowledgeable staff with a large database. If your pet needs to see a veterinarian, they will give you a case number to help our veterinarians develop an accurate treatment plan for your pet.
ASPCA
https://www.aspca.org/pet-care/animal-poison-control
(888) 426-4435
Exotic Emergency
While we are fully equipped to handle various health concerns in dogs and cats, exotic species and wildlife often require specialized facilities and care that is beyond our scope.
In such cases, we maintain a network of trusted partners and specialists to whom we can refer to for further assistance. Rest assured, we prioritize the well-being of your exotic companion and will ensure they receive the best possible care, whether with us or through our referral network.
24-Hour Emergency Care Centers
Animal Emergency Hospital and Urgent Care (Raleigh)
Provides care for all exotics and wildlife
Phone: 919 -781-5145,
Website: https://ervets4pets.com/
Address: 409 Vick Ave Raleigh, NC 27612
NC State Veterinary Hospital
Phone: 919-513-6911,
Website: https://hospital.cvm.ncsu.edu/services/exotics/,
Address: Maps and Directions | College of Veterinary Medicine (ncsu.edu)
Care During Regular Business Hours
Avian and Exotic Animal Care, (Raleigh)
All exotics and wildlife
Phone: 919-844-9166
All exotics and wildlife
Phone: 252-752-1890
Wildlife Care
While we are fully equipped to handle various health concerns in dogs and cats, wildlife often requires specialized facilities and care that is beyond our scope.
NC Wildlife Helpline at 866-318-2401 to obtain the name and telephone number of a licensed rehabilitator in your area.
Wildlife Enforcement should be contacted for any injured deer or black bear at 800-662-7137.
Find a wildlife rehabilitator:
https://ncwrc.maps.arcgis.com/apps/webappviewer/index.html?id=24817ead6093405e986fba09689b69e5
Turtle Rescue Team | College of Veterinary Medicine (ncsu.edu)
Call: 919-397-9675
E-mail: [email protected]
Directions: 1060 William Moore Dr, Raleigh, NC 27607
Bereavement Resources
Coping with the loss of a loved one, including a pet, can be challenging, difficult, and even painful. You are not alone. There are other people that empathize with you and can provide support. Do not hesitate to reach out and connect to folks who can share with you, listen to you, and feel with you.
The Tufts Pet Loss Support Hotline
Mon-Fri 6pm-9pm & a 24-hour Voicemail
508-839-7966
https://vet.tufts.edu/pet-loss-support-helpline
NC Pet Loss Resources
Recalls & Alerts
For information on pet food recalls please visit www.avma.org/News/Issues/recalls-alerts/Pages/pet-food-safety-recalls-alerts.aspx
Payment Options
We accept cash, Visa, MasterCard, American Express, and Discover.
If you require a payment plan, we offer health care credit plans which include CareCredit and Scratchpay. You can apply in person or online. If you are interested, please ask the receptionist for more details.
Serving Your Family in Greenville, Wilson, and Fayetteville—365 Days a Year
GREENVILLE - Points East Veterinary Emergency Hospital
Location: 3210 South Evans Street, Greenville, NC 27834
Phone: (252) 321-1521
Services: Overnight and weekend emergency care
EMERGENCY HOURS
Overnights: Monday – Thursday 6:00 pm – 8:00 am
Weekends: We are open 24 hours Friday 6:00 pm – Monday 8:00 am
Holidays: We are open 24 hours during all major holidays
WILSON - Points East Veterinary Specialty Hospital
Location: 5702 Grover Lane, Sims, NC 27880
Phone: (252) 991-6560
Services: 24/7 emergency care, specialty surgical services, diagnostic imaging.
EMERGENCY HOURS
We are open 24 hours a day for Emergency Care.
BOARD-CERTIFIED SURGICAL SERVICES
Monday – Friday: 8am – 5pm
(By Appointment Only)
OUTPATIENT ULTRASOUND SERVICES
Monday – Friday: 8am – 5pm
(By Appointment Only)
FAYETTEVILLE - Points East Veterinary Emergency Hospital
Location: 1731 Convoy Lane, Fayetteville, NC 28303
Phone: (910) 864-2844
Services: Emergency veterinary care, serving as an extension of primary care veterinary services
EMERGENCY HOURS
Open 24 hours including major Holidays
At Points East Veterinary Group, our ethos is rooted in exceptional medicine, deep compassion, and a spirit of collaboration. We believe that the best veterinary care emerges when skill meets empathy, and every choice we make is driven by our commitment to supporting pets, their families, and our veterinary partners.
Learn more about our ethos HERE.
At Points East Veterinary Group, our team is our greatest asset—a dedicated group of board-certified specialists, experienced emergency veterinarians, compassionate leaders, and skilled hospital staff who collaborate to deliver exceptional veterinary care every day.
Learn more about our teams and career opportunities HERE.
At Points East Veterinary Group, we provide advanced emergency and specialty care for pets when they need it most. From critical care to board-certified surgical and diagnostic services, our expert team delivers compassionate, high-quality treatment tailored to each patient. We’re here to ensure the best possible outcomes—every time.
Learn about services at Points East of Greenville.
Learn about services at Points East of Wilson.
Learn about services at Points East of Fayetteville.
At Points East Veterinary Group, we provide peace of mind for pet parents facing urgent or complex medical needs. With 24/7 emergency care, advanced specialty services, and compassionate support, we guide you through every step of your pet’s treatment. You can trust us to deliver expert care with unwavering compassion.
We are here with before, during & after care Guidance.
We support flexible Payment Options.
At Points East Veterinary Group, we serve as an extension of your practice, ensuring seamless continuity of care for your patients. With 24/7 emergency services, board-certified specialists, and open communication, we provide the advanced support you need to deliver the best outcomes. Together, we ensure pets receive exceptional, uninterrupted care.
Learn more about our support for our Referring Partners HERE.